FYI- I have confirmation in writing from VIA (Volkswagen in America) that the HPFP is covered to 5 years/60K miles.
Now then, I've noted some interesting statements here about warranties. Let me explain in outline how they work in the automotive world.
The dealer performs the required work on your vehicle. If the repair is covered under warranty, the bill is sent to the manufacturer, not you. However, there can be differences is how the dealer is paid for the work. Some manufacturers reimbuse the dealer at retail for parts and labor. Some simply replace the parts used and pay the labor at a discounted rate, so the dealer is essentially losing money fixing the factories problem. Some do a combination, unless you know someone in service department management, it's hard to determine.
Obviously, the manufacturer that allows the dealer to make money fixing their mistakes gets much more enthusiastic dealer cooperation with correcting the manufacturers (and your) problems. Some dealerships do know the value of enthusiastic assistance with warranty issues. Some just don't care.
Now then, I've noted some interesting statements here about warranties. Let me explain in outline how they work in the automotive world.
The dealer performs the required work on your vehicle. If the repair is covered under warranty, the bill is sent to the manufacturer, not you. However, there can be differences is how the dealer is paid for the work. Some manufacturers reimbuse the dealer at retail for parts and labor. Some simply replace the parts used and pay the labor at a discounted rate, so the dealer is essentially losing money fixing the factories problem. Some do a combination, unless you know someone in service department management, it's hard to determine.
Obviously, the manufacturer that allows the dealer to make money fixing their mistakes gets much more enthusiastic dealer cooperation with correcting the manufacturers (and your) problems. Some dealerships do know the value of enthusiastic assistance with warranty issues. Some just don't care.