The headliner can be removed, scraped clean, and new "mousefur" headliner applied. The tan or gray mousefur replacement headliners are the most common but they might have cloth texture headliners. I lived in FL a short time and my 10 year old car's headliner immediately started to fall down in multiple places. I think it's the humidity.
The soft stuff is VW's soft touch coating. It makes hard plastics feel soft. However, things like sunscreens or lotions can attack it. Long fingernails will also scrape it. Remove the door handle and scrape them clean with a scrubby pad, problem fixed. There is a writeup on how to remove the door handles in the FAQ.
The soft stuff is VW's soft touch coating. It makes hard plastics feel soft. However, things like sunscreens or lotions can attack it. Long fingernails will also scrape it. Remove the door handle and scrape them clean with a scrubby pad, problem fixed. There is a writeup on how to remove the door handles in the FAQ.