I read somewhere (may have been this forum sometime ago) where someone took their VW into the dealer for service and they also did a complementary wash job and scratched the finish of the car. I also saw something about the type oil you have to use, and questioning whether the dealer actually used the correct oil. So these things lead me to believe it may be better to do it yourself. You know the old saying: If you want it done right do it yourself. I also saw something about opting out of the three year service plan ("free" service), and that made me wonder if you could "opt out." I know you could just not go, but I got the impression there was something more formal you could do.Why would you want to opt out if it anyway?