I read somewhere (may have been this forum sometime ago) where someone took their VW into the dealer for service and they also did a complementary wash job and scratched the finish of the car. I also saw something about the type oil you have to use, and questioning whether the dealer actually used the correct oil. So these things lead me to believe it may be better to do it yourself. You know the old saying: If you want it done right do it yourself. I also saw something about opting out of the three year service plan ("free" service), and that made me wonder if you could "opt out." I know you could just not go, but I got the impression there was something more formal you could do.Why would you want to opt out if it anyway?
Perhaps in Jolly Ol'England... On this side of the Atlantic there have been too many reports of VW dealers not having a clue when it comes to using the correct oil... going back to the first PD engines (2004 model year)...I'm sure they know what grade of oil goes in which model.
Well said! This is most important.The main thing is don't void your factory warranty. Keep receipts, have your manual stamped if you opt to take it to another shop. I would check with the dealer so there isnt future problems if something happens. Don't give them a loop hole to get out of warranty work.
Exactly what good reasons do you have against your local dealer? Let alone, if you had such issues why in the hell did you buy a car from that brand?My golf came with 3 years/36,000 free maintenance as is the norm currently in the U.S. I prefer not to have them service it. I don't trust dealers/shops (for very good reasons) and I am more than capable of doing the maintenance myself.
When I graduated from college more than 30 years ago, I bought myself a new 1980 VW Scirocco. I had always had a VW starting with a 1965 VW Bug and while I was in college I had a 1976 Rabbit. The Scirocco was the first new car I ever bought. After I had negotiated the deal and went to take delivery of my new VW, I noticed the carpet floor mats were not in the car. The salesman then tried to "sell" them to me as an add-on. I said thanks but no thanks to avoid giving him the satisfaction. Today, I would simply call his hand and advise the car I negotiated the price on had floor mats and, if necessary, would walk away. But at that time I really wanted the car. I never forgot getting ripped off by the VW dealer for a set of carpet floor mats. I never bought another VW until I bought my Golf TDI 30+ years later. My next car after the Scirocco was a Honda Civic, and I basically drove new Hondas or Toyotas for the next 30 years. So that set of floor mats cost VW alot. I also am very cautious of my dealings with car dealers. One unethical salesman/dealer can have a long effect.Its a business and some of them know what they are doing and some don't and a lot of times they all try to squeeze an extra few (sometimes a few hundred) bucks out of you. I'm certain that you all have an idea what I am talking about, its very common.
It's called laziness and they fact that the 507 oil is not very common and the techs think oil is oil and just put whatever they have around in the car.Well I find that very hard to believe that the dealer doesn't know which type of oil goes into each model. Are these dealers totally VW or do they have other franchises? Now it should say which oil type in the handbook but I've heard people say they don't anymore I haven't really looked for this option.
In the UK there are loads of auto accessory shops that sell all grades of oil so you don't have to goto the dealer for it.