The EGR valve rotates open/closed, it doesn't really use a flap to close. It's impossible to know if it was causing the problem but it's possible for the valve to fail and why they mentioned the emissions workshop thing. Here is a pic of the type of EGR valve on your car and more info on the EGR in general:
http://www.myturbodiesel.com/1000q/egr-system-clogging-TDI.htm
They might be talking about the intake manifold flap. If you take off this hose, it looks like a throttle. The gears that rotate it can fail.
First, don't accuse them of anything because they may be doing their best and may be honest. I would ask for detailed diagnostics information and post it here.
VCDS is a tool, much like a gauge it can only get codes and show information. It's up to the user to pinpoint the problem
If you have mechanical ability VCDS is a good investment since it lets you do much of the diagnostic work yourself and the cables hold their resale well since the software license follows the cable.
Some obvious checks are looking for boost leaks or black soot around the back of the engine. Also, is this a DSG transmission? Maybe it's a transmission problem?
It shouldn't be the camshaft since your miles are pretty low but it's a possibility: http://www.myturbodiesel.com/1000q/multi/camshaft-inspection-replace-vw-tdi.htm
http://www.myturbodiesel.com/1000q/egr-system-clogging-TDI.htm

They might be talking about the intake manifold flap. If you take off this hose, it looks like a throttle. The gears that rotate it can fail.

First, don't accuse them of anything because they may be doing their best and may be honest. I would ask for detailed diagnostics information and post it here.
VCDS is a tool, much like a gauge it can only get codes and show information. It's up to the user to pinpoint the problem
If you have mechanical ability VCDS is a good investment since it lets you do much of the diagnostic work yourself and the cables hold their resale well since the software license follows the cable.
Some obvious checks are looking for boost leaks or black soot around the back of the engine. Also, is this a DSG transmission? Maybe it's a transmission problem?
It shouldn't be the camshaft since your miles are pretty low but it's a possibility: http://www.myturbodiesel.com/1000q/multi/camshaft-inspection-replace-vw-tdi.htm