I have the touch screen radio on my 2010 JSW. I have had it replaced once due to the fact the AM went missing every so often. Even after replacing the radio it still happens once in a while. Sometimes when i turn the car off and on it clears the problem. They said a wire was loose in the amplifier last time but this still happens every so often.
Recently the AM reception in certain area is just plain BAD.
Not sure what to do and I do not want them tearing my car up.
On my 2010 Golf TDI, stock radio has the same problem. Has happened twice over 7 months. Not an issue with signal strength. Radio just craps out on AM on all stations. FM and Sat react normally.
Mostly listen to Sat so don't know if it would happen more often if I tuned to AM. Dealer has not heard of this problem as of reporting it on Thursday.
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