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I am trying to find someone at VW who is in charge of quality control or some higher up VW contacts I can get in touch with. This is concerning ~ My post: 2009 Jetta TDI Dent from Port?

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I think VW of America customer care is your best bet. Pay a third party like an insurnace adjuster or body shop to have a written estimate and tell VW of America that they will fix it. If they don't then sue them.
 
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