VW TDI forum, Audi, Porsche, and Chevy Cruze Diesel forum banner

2011 Jetta Sportwagen TDI Service Reminder Malfunction?

11613 Views 22 Replies 9 Participants Last post by  Wizzman

I'm the proud new owner of a 2011 Jetta Sportwagen TDI. In the Multi Function Display there is a Service Interval display with Miles and Days until service. Both have dashes rather than numbers. When I try to reset them as per the manual on page 20 nothing changes. Shouldn't this have started counting down the day I picked up the car with only 13 miles on it? I now have over 500 miles. I called the dealer and they just repeated what the manual said. Does anyone else have this problem or any suggestions?


1 - 1 of 23 Posts
I had the same issue on my 2011 JSW TDI DSG. I noticed it on my way home from the dealership right after picking up the car. I contacted the dealership and I was told that it should show up in a couple of days but that did not happen. They followed up with a phone call in a couple days and I told them that nothing had changed. I was asked to keep driving any not worry until the 90 day courtesy vehicle check because I lived about an hour away from the dealership. However, about a week later, i.e., maybe 11 or 12 days and about 400 miles since I picked up the car, the service information showed up with 9600 miles and 362 days to go. It has been counting down since then.
1 - 1 of 23 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.