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2011 Jetta Sportwagen TDI Service Reminder Malfunction?

11619 Views 22 Replies 9 Participants Last post by  Wizzman
Hello,

I'm the proud new owner of a 2011 Jetta Sportwagen TDI. In the Multi Function Display there is a Service Interval display with Miles and Days until service. Both have dashes rather than numbers. When I try to reset them as per the manual on page 20 nothing changes. Shouldn't this have started counting down the day I picked up the car with only 13 miles on it? I now have over 500 miles. I called the dealer and they just repeated what the manual said. Does anyone else have this problem or any suggestions?

Thanks,

Marc
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Welcome to the forum. welcometomyturbodies

I read the other day about the service reminder not showing correctly.

http://www.golfmk6.com/forums/showthread.php?t=15649
I think this service reminder is :BS not for the way it does it for the way it counts it. Now I didn't notice you could show this info in the MFD menus for a couple of months.

I had my first service a couple of weeks ago. I forgot to check the next service info for a couple of days but when I did it said 379 days or 9300 miles. Its a bleeding computer doesn't it know how many days in a years or add up miles and next service is current mileage 6k plus 10k?

I've just checked it and it says 8900 miles 346 days and I've done 600 miles since the service.

As Gadifer's first picture shows the date a miles don't add up. The crap that you have to do 1000 miles before anything shows is more :BS.

Go back to the dealers and let them sort it.
If you google it for Longlife Servicing.pdf and the first one in the list you will read
However, your car is also capable of being serviced at a more traditional time of 12 months or 10,000 miles (which ever occurs first), this regime is known as Time and Distance. Your Retailer will explain both systems and can reset your car to the Time and Distance regime at the Pre Delivery Inspection if you wish.
So if its the shorter 10k or 12 months service why does it show 9300 miles or 379 days after a service? They still don't add up.

Then it says
With the LongLife service regime it could be anywhere between 9,000 miles or 12 months up to a maximum of 20,000* miles or 24 months, depending on the way the car is driven and/or its operating environment. The Time and Distance regime will be around 10,000 miles or 12 months (which ever occurs first).
So why do they drop it to 9000 miles there, I think VW need some numeracy skills. I've had this argument on other forums about service intervals and 10k is plenty for me.
With the LongLife service regime it could be anywhere between 9,000 miles or 12 months up to a maximum of 20,000* miles or 24 months, depending on the way the car is driven and/or its operating environment. The Time and Distance regime will be around 10,000 miles or 12 months (which ever occurs first).
it doesn't say 9000 for the long service regime, it says between 9000 and 24000 as you quoted.
I know what I said I quoted it.

If you know what your talking about then carry on that me finished with this thread as its becoming pointless. I've suggested if Gadifer isn't happy take it back to the dealer.
Mine finally flipped on at 900 miles.
Well it must be something your cars in the US have set as I've said I didn't check mine straight away after the service but when I checked 2 days after the service 30 miles it was showing the next service interval.
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