[Rasselas]

Went to load groceries into our JSW TDI today, and the 'soft touch' latch mechanism fell out in my hand. Totally fell apart. No warning. It was fine two days ago.

The local dealer was great. Had it on hand. They were able to replace in today, as their shop was slow. Warranty. But troubling, of course, as the car is only 6 mo. old. with light duty.

Anyone else have this problem?

Rasselas

2010 JSW TDI, manual, sunroof, 17" Portos

 

[chittychittybangbang]

A couple of people had it happen. Here is the part number for future reference. It should also be on your receipt.

 

[Rasselas]

Wow! Thanks. Printing this out and saving it, though I hope and expect there won't be a next time.

Rasselas