Hi guys. Now I've been with BT for years initially in 2001 I was paying £14.99 for modem dialup anytime. 2.5 years ago I had a new computer so I when over to Broadband and I was paying £15.65 a month for upto 20mb anytime but I was only getting 5-6mb/s average. I contacted BT and complained I was only getting a quarter of the 20mb download speed so I should pay a quarter of the price. They sent out and engineer to check the line and speed everything checked out ok. They say the speed depends how far you are from the exchange, I'm only a mile away. Now I'm paying £28.60 for this slow service. http://www.speedtest.net/ That picture is on my laptop using WiFi but my desktop isn't much faster. Run speedtester.net Then click on Share This Result copy and paste your results inside [IMG ] your image [/IMG ] tags without the spaces. You will see the different results on the forum I use Whats your internet speed?